# 🧾 Billing, Refunds & Plan Management

All SweepFlow billing and subscriptions are managed through Whop. Use this guide to update your plan, manage payments, or cancel access.

### 💳 Managing Your Plan

1. Visit [https://whop.com](https://whop.com/) and log in
2. Click your SweepFlow product
3. You can:
   * View or change your current plan
   * Update your payment method
   * Cancel your subscription
   * View billing history and renewal dates

> All actions are instant and handled directly through your Whop dashboard.

### 🔁 Upgrading or Downgrading

* Click Manage Membership
* Choose a new plan tier
* Your upgrade takes effect immediately and may be prorated

> If you’re unsure which tier you need, ask in #support.

### ❌ How to Cancel

* Go to your SweepFlow product page on Whop
* Click Manage Membership → Cancel
* Your access remains active until the end of the billing period

### 🚫 Refund Policy

Refunds are not issued. Only special circumstances&#x20;

Once your license is activated or time begins, all sales are final.

> By purchasing, you agree to this no-refund policy.

### 📧 Payment Issues

* If a payment fails, update your card info on Whop under Billing Info
* For persistent issues, open a ticket in the Discord under #create-ticket
