# 💬 Community, Support & Getting Help

SweepFlow is backed by an active Discord with fast support, live updates, and strategy sharing. Here’s where to go and how to get help quickly.

### 📍 Key Support Channels (SweepFlow Discord)

\#support – Ask public questions, get help from staff and users

\#create-ticket – Open private support tickets for license issues or bugs

\#announcements – Major feature drops and bot-wide updates

\#module-updates – Live module additions, removals, and fixes

\#faq – Quick answers to common questions

\#success – Real win logs from other users

\#chat – General help, tips, and community conversation

### 🧾 How to Open a Ticket

1. Go to #create-ticket
2. Click the 🎫 button
3. Explain your issue clearly (include sweep name, logs, or screenshots)
4. Staff will respond in your private ticket (e.g. #ticket-0060)

### 💬 Best Practices

* Check #faq before asking
* Search past messages before posting
* Include exact error text for faster help
* No spam, promo, or begging
* Turn on alerts for: #announcements, #module-updates, #success

### 💡 Pro Tips

* Bookmark #module-updates to track site changes
* Use #chat to check if others are seeing the same issue
* Use tickets for private issues (device resets, license errors)
* Share wins in #success to help others and show social proof
